Student Support Services

Supporting You

At Aberystwyth University we provide a range of support to students studying on our Mauritius campus.  Working with you, we aim to achieve solutions for most of the challenges of student life. The support is responsive to your needs, and is confidential and non-judgemental.

Your Personal Tutor

All students will be assigned a personal tutor and in the first instance, any concerns or queries should be discussed with them.

The Student Support Manager

If your personal tutor is unable to help resolve your difficulties and you feel you could benefit from further assistance, the matter will be referred to the University’s Student Support Manager. They will discuss your situation with you and determine whether you could benefit from accessing support from services at our UK Campus in Aberystwyth University, Wales, or from a local professional practitioner.

Money Advice

The Student Support Manager is happy to provide assistance if you experience financial difficulties. In the event that further assistance is required, our Student Support Manager is able to connect you with external advisers who can provide more specialist advice.

If you have encountered unforeseen/unexpected financial problems the University can also advise you whether you are eligible for any short term help from the University Hardship Fund.

Accessibility services

The University welcomes applications from disabled students and those with specific learning differences, and applications are considered on the same academic grounds as those for other candidates. However, we advise you to consider, before applying, the requirements of your chosen course, identifying any elements that might present particular difficulties. Where possible we recommend that you visit the University campus and your department of choice to investigate the support that may be available, explore facilities and discuss specific needs.

Our Student Support Manager is happy to help before you apply. It is important that you contact your department and our Student Support Manager as early as possible as it may take time to arrange adjustments and organise support. We also recommend that you contact our Student Support Manager to discuss a study needs assessment.

Our Student Support Manager can arrange for individual support according to your needs for example: one-to-one study skills support, note-takers, mentors and library assistance. Special examination arrangements may be available for students with a range of impairments including specific learning differences such as dyslexia and dyspraxia.

The Student Support Manager works closely with our Student Accessibility Advisers on our UK campus.

For further information and advice contact the Student Support Manager on: 4664848

Signpost Mentoring Mauritius

Signpost Mentoring Mauritius offers friendly, confidential, one-to-one advice on any aspect of university life. Signpost is a peer-mentoring scheme for all new undergraduates by more experienced students to help you achieve your potential, settle down in university life, plan for the future and make the most of your time at university.  For more information contact the Student Support Manager.

Student Wellbeing

If you have any health or wellbeing concerns please contact the Student Support Manager.

Working with fellow University advisers, the Student Support Manager is able to signpost students to advice and guidance on a range of health matters.

Health Care

It is not a requirement to register with a GP in Mauritius. You simply need to present a form of ID (passport, ID card) at the local hospital to receive medical attention. Public healthcare is free.

Private healthcare is also available for a fee. There is no need for prior registration and you are able to consult any private healthcare and go to any clinics. If you wish to use private healthcare, you will be required to take some kind of health insurance. The Student Support Manager will be able to provide guidance on this matter.

Vaccinations

There are no vaccination requirements prior to coming to Mauritius. However within four weeks of your arrival in Mauritius, you will be required to undertake a medical test. The Student Support Manager will advise you on this process.

Dental Services

The University does not offer a dental service. A range of dental practices is available locally but many students find it more convenient to stay registered with their home dentist and arrange check-ups and treatment during the vacations.

Medical or dental issues or emergencies

In the event of a medical emergency, you may visit any hospital free of charge at any time of day.

Emergency Contact / Next of Kin

All students are required to provide details of someone who can be contacted in the event of an emergency. This information will only be used in an emergency. When you have activated your student account, please add your emergency contact details to your student record. Please ensure that the named person is aware and has agreed to give their details to the University in the event of an emergency.